Warranty

12 MONTH WARRANTY

For 12 month from the date of purchase, PMX will repair or replace (at our option) defective parts.

 

THE WARRANTY COVERS:

Under normal usage conditions, this warranty covers:

  • Any defect in design or manufacture which results in the product failing to perform substantially as described in authorized advertising or literature.
  • We will either repair or replace the product at our discretion providing that the fault is found to have been caused by a design or manufacturing defect and not misuse or tampering.

 

THE WARRANTY DOES NOT COVER:

  • Damage caused by mould, insects, animals, misuse, incorrect operation, adverse weather, accidents and fair wear and tear, unauthorized repairs
  • Zips, tie down straps and mesh screens
  • Faulty installation or modification made during installation
  • The cost of removing and reinstalling the product
  • Travel, freight and /or other expenses due to customer’s remote location
  • Transport charges and damage in transit. It is your responsibility to deliver and pick up your product, including any costs associated with the postage of your repair or replacement product. If you do freight your product we recommend that you insure against loss or damage
  • Any loss directly or indirectly associated with the product failing to operate

TO MAKE A CLAIM, PLEASE ENSURE YOU RETAIN YOUR SALES RECEIPT OF PURCHASE